The Yorkshire Building Society now require CQS

The Yorkshire Building Society now require CQS accreditation to remain on their panel.

Veyo report released by Law Society

Extract from Legal Futures

Law Society has made available a summary put together by OC&C of five core principles which should be observed for all future commercial ventures:

  • Understand risks and plan accordingly. This included understanding customer needs based on robust evidence and avoiding “single large investments”;
  • Establish clear and robust governance structures. This included ensuring that those providing governance have the appropriate skills and are “not just purely representing the Law Society’s interests”;
  • Install a capable team with the required skills;
  • Execute effectively and communication regularly. This included ensuring greater transparency to the society’s council and to members; and
  • Follow a clear process for product development.

Rob Hailstone, who runs the Bold Legal Group and has been one of the most outspoken critics of Veyo, said there were still a number of unanswered questions, such as how the market had in fact changed so as to justify the end of Veyo, adding: “There must be something to show for £7m plus – why can’t the source code be obtained from Mastek?”

He continued: “The findings from this fiasco should not just end up producing a pretty standard ‘guidance for commercial ventures’; it should be a wake-up call for the Law Society generally about how it conducts and runs its business (including CQS)…

SRA Handbook, Version 16 Authorisation and Consumer credit

The sixteenth version of the Handbook was published on 1 April 2016, and all the changes in this version came into effect on that date.


  • Rule 4.2 removed. This means that a body’s application for authorisation will no longer need to include a statement of the reserved legal activities that the body intends to carry on.
  • Simplified rule 4.3 so that it states that the SRA may grant an application for authorisation in relation to one or more reserved activity.
  • Rule 22.1(a)(iii) removed. This means that SRA will no longer have the power to revoke or suspend authorisation of a body which has ceased to carry on the reserved legal activities for which it was authorised.

Consumer credit

Until 1 April 2016, SRA operated transitional arrangements for the purposes of regulating consumer credit activities. The transitional arrangements have now come to an end and the Handbook now provides for firms authorised by the SRA to carry out some consumer credit activities under SRA regulation, where the activities are central to the delivery of legal services.

The changes to the Handbook:

  • ensure that firms can continue, under SRA regulation, to undertake the consumer credit activities in line with the scope of Part 20 of FSMA, and
  • provide a defined list of distinct and specialist consumer credit services that are prohibited under SRA regulation or where certain restrictions apply.

The main changes are found in: the SRA Code of Conduct 2011, the SRA Financial Services (Scope) Rules 2001, the SRA Financial Services (Conduct of Business) Rules 2001 and the SRA Handbook Glossary 2012.

Changes to the Handbook are complemented by an online toolkit which provides resources to help SRA-authorised firms understand the regulatory requirements and deliver consumer credit services in a compliant way.