Law Society welcomes LSB review of risks of switching regulator

Law Society welcomes LSB review of risks of switching regulator

5 August 2016

The Legal Services Board (LSB) has announced that it will be conducting research to assess the risks for clients if firms switch regulator, and whether there are unintended consequences of this practice.

This announcement follows warnings from the Law Society and other stakeholders of the risks to client protections inherent in proposals put forward by the Solicitors Regulation Authority (SRA) on removing barriers to solicitors’ firms switching regulator.

Law Society chief executive Catherine Dixon commented:

‘The Law Society’s response to the SRA’s consultation on switching regulators highlighted the disparity in client protections required by the different legal services regulators, and therefore the risk to vital client protections. We therefore welcome the LSB’s research to examine these issues in depth.

‘The LSB will also be looking into a number of other concerns that we raised about the mechanics of switching regulators, such as the extent to which new regulators scrutinise an individual’s or firm’s regulatory history. We will be watching the progress of this review with great interest.’

SRA responds to ABS consultation

Paul Philip, SRA Chief Executive, said: “We welcome the Ministry of Justice’s proposals to remove unnecessary restrictions for ABS wanting to enter the legal services market. All the evidence suggests ABS are good for competition and improving choice, while posing no greater regulatory risk. Research shows that they are more innovative than traditional firms, being up to 15 per cent more likely to introduce a new legal service.

“With the backdrop of the uncertainty of Brexit, these type of reforms are vital to make sure our legal services market is as open and competitive as possible. Stripping back unnecessary bureaucracy will not only help our economy grow and attract international investment, but also benefit the public through making legal services more accessible and affordable.

“By moving away from an onerous one-size-fits-all approach to approving ABS, we can be much more targeted. This will help us encourage innovation, while still making sure the public is protected.”

SRA hits back over handbook

SRA hits back over criticism of handbook rewrite

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14 July 2016

Paul Philip

Philip: no evidence of “detriment” in the CMA report

The chief executive and chair of the Solicitors Regulation Authority (SRA) have hit back over criticism of their plans for a comprehensive rewrite of the handbook.

Among the changes would be a move to allow solicitors to practise from unregulated firms for the first time, which the Law Society argued earlier this week would pave the way for a two-tier profession and leave consumers unprotected.

Paul Philip, chief executive of the SRA, said at a press briefing after yesterday’s board meeting that some solicitors would welcome the freedoms the rewrite would bring.

“Others believe the system is not broken and does not need to be fixed. The main problem in the market is that the vast majority of people cannot afford to use solicitors. What are the drivers of that cost? Regulation and indemnity insurance.

“We believe that by allowing solicitors to work outside an authorised entity, it will make a contribution to improving access to legal services and enforcement of civil rights.

“Consumers will need to understand what protections they have, and what they don’t have, on legal privilege and indemnity insurance.”

Mr Philip said that nowhere in last week’s report by the Competition and Markets Authority (CMA) was there any evidence of detriment to consumers by using the unregulated sector.

He denied that the SRA was diluting the solicitor brand by changing regulatory arrangements to open up the market and improve competition.

“Everything we’re doing is to maintain high professional standards for solicitors. Are we reducing the solicitor brand? Absolutely not.”

Mr Philip described the handbook rewrite as “radical” and said the Law Society’s views would be considered, along with the others.

He added that he did not believe allowing solicitors to practise in unregulated firms was “such a big leap”. He said the question was whether the change helped members of the public to access advice from a properly trained solicitor with high standards rather than an unregulated adviser who was not even a professional.

Enid Rowlands, chair of the SRA, said the regulator did not share the view that nothing was broken; the CMA reports had highlighted areas where services were not being delivered.

“We need competition to ensure services are reliable and accessible. A 400-page rulebook is likely to dampen competition and reduce the scope of services. A more principles-based approach will make competition more likely. Small businesses and individuals need help for a whole range of reasons, but they don’t access it.”

Both Mr Philip and Ms Rowlands cited the CMA report’s backing for the legal regulators to be fully separated from their representative bodies.

Mr Philip said that, given the referendum, it was natural that the government’s attention was “elsewhere”, but it had launched a consultation on reforming the rules for alternative business structures last week and separation was the “second half” of the Treasury ‘better deal for consumers’ proposals.

Earlier the SRA board approved a reduction in this year’s practising certificate fee for solicitors from £320 to £290. The SRA set compensation fund contributions at £32 for individuals and £548 for firms.

However, the PC fee depends on a decision by the Law Society council today on the net funding requirement for the Law Society group. It will then need the approval of the Legal Services Board.

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ICAEW to add litigation as regulator

Accountants bid to regulate reserved legal services

One of the three organisations for chartered accountants in England and Wales is pitching to be approved as a regulator of reserved legal services, it emerged yesterday.

The Institute of Chartered Accountants has applied to the Legal Services Board to become an approved regulator and licensing authority for five activities, three of which are limited to tax advice. Those three tax fields involve the conduct of litigation, rights of audience and reserved instrument activities. The other fields are notarial services and the administration of oaths. The institute is already an approved regulator and licensing authority for probate work.

If the board gives the application the green light, the market for legal services regulation will become a bit more crowded. The board already oversees nine groups, including bigger players such as the Solicitors Regulation Authority and the Bar Standards Board, and regulators of legal executives, licensed conveyancers and trademark attorneys.

Duncan Wiggetts, the institute’s executive director, said: “As an experienced regulator I am confident the Institute of Chartered Accountants will ensure its members and firms provide excellent reserved legal services to the public.”

Insurance cover not appropriate

Row over insurance cover in liberalised regulation regime

Law firms could be left in an insurance gap and clients out of pocket in cases of negligence if plans to drop barriers to lawyers switching regulators are given the green light, the solicitors’ trade union said on Friday.

In yet another round of sniping in the war of words between the Law Society and the Solicitors Regulation Authority, the arcane role of run-off insurance cover for law firms was put in the spotlight.

The SRA has proposed that lawyers should be allowed as much flexibility as possible in choosing which authorised regulator should oversee them. The Law Society has said that it supports in principle the authority’s aim “to encourage a competitive market by removing unnecessary barriers”.

However, the organisation’s chief executive, Catherine Dixon, warned that switching regulator “must not be at the expense of client protection. We are concerned that the SRA’s proposals could leave existing and past clients of firms that switch regulator without appropriate cover.” Dixon added: “We cannot be confident that other regulators’ professional indemnity insurance requirements can appropriately accommodate an unknown number of solicitor firms coming under their umbrella.

“We will therefore be requesting that any changes to the regulatory framework which enables solicitors to change regulator ensures that PII arrangements protect our clients’ interests.”

An SRA spokesman said that the authority had raised client protection issues in its recent consultation on proposals for switching regulators. “Our aim as always is to strike the right balance on removing unnecessary restrictions on firms without reducing the protections in place for users of legal services.”

SRA survey says more competition required

Recent research from the Solicitors Regulation Authority showed that less than half of those surveyed anticipated that they could afford to instruct a lawyer.

“It is the biggest problem facing the legal profession,” said Paul Philip (pictured), the authority’s chief executive, who did not shy from taking some responsibility. “In part, this is a failure of regulation,” he added.

Philip prescribed “more competition” as the cure for the public’s fear of high costs from taking legal advice. “More competition, and more information for consumers is what is required,” he said.

Philip was speaking at a conference in London that represented the authority’s latest bid to raise its profile and to ramp up its campaign for full independence from the Law Society, the body that represents 130,000 solicitors in England and Wales. He said that the vast majority of consumers had the perception that the SRA was “the Law Society in disguise”. Some 11,000 complaints from clients are received about solicitors annually, but, said Philip, “as soon as those complainants find out that the SRA is part of the same organisation as the Law Society they have a crisis of confidence in the system”.

Provisions in the Legal Services Act 2007 gave the regulator functional independence from the society; however, it is still technically part of the same body. Philip has spent much of the past year lobbying for full separation. He said last week that the current situation resulted in complainants generally perceiving that “an old boys’ club” was operating.

A leading pollster told the conference – which was titled Question of Trust – that public confidence in lawyers fell in the middle of the spectrum. When asked whether they considered lawyers to be trustworthy, Ben Page, the chief executive of Ipsos Mori, said that 29 per cent said “no” compared with 27 per cent who replied “yes”. The remainder were ambivalent.

However, Page provided the SRA with a boost, returning research showing that 82 per cent of the public backed the idea of a completely independent regulator for solicitors.

CMA interim report supports independent regulators

Competition and Markets Authority (CMA) produces interim report of the legal services market.

https://www.gov.uk/cma-cases/legal-services-market-study

“It is therefore possible that an alternative regulatory model may improve competition if it is successful in reducing the emphasis on regulatory titles.”

The CMA also came out in favour of the legal regulators having “full independence” from the providers they regulate.

Senior director for the legal services market study, Rachel Merelie, said: “Consumers in this market are often not equipped with the right information before they make important purchasing decisions – which often come at critical points in their lives…

“Without greater transparency, individual and small business consumers find it difficult to compare and choose providers of legal services. For many of them this is an infrequent purchase and a lack of experience or prior knowledge makes it very challenging to assess what represents good value.

“As a result, they tend to rely on recommendations from family or friends in choosing providers without checking for themselves what the market has to offer. This is unlikely to drive effective competition.

“The lack of competition may remove a crucial incentive for such firms to compete on price and quality as well as innovate and may help to explain why there have been long-standing concerns over the affordability and accessibility of legal services.”

SRA want independence from TLS and Bar separation from BSB

Paul Philip told MPs that total independence from the Law Society was crucial. “Perception is everything,” he said. “It is all about public perception. And currently the public is confused over who we are. It is difficult to convince them that we are not part of the Law Society.”

Vanessa Davies, director-general of the Bar Standards Board, agreed with Philip that complete separation was necessary – from the Bar Council in her organisation’s case – if public trust and confidence in legal profession regulation were to be maintained.

Catherine Dixon fighting at Justice Committee for TLS

The Law Society today warned government that now is the ‘wrong time’ for a shakeup of legal services regulation – stressing that the profession will be focusing on supporting its clients through a period of unprecedented change in the wake of last week’s Brexit vote.

Speaking before giving evidence to the House of Commons Justice Committee, chief executive Catherine Dixon pledged that Chancery Lane would work with solicitors, clients, the public and government to support a ‘calm transition’ after the UK voted to leave the EU.

She alerted MPs to what she described as ‘the dangers of picking away at the finely balanced legal services sector when the sector, constitution and economy are going through a period of such unprecedented change’.

She also outlined some of the sectoral issues which will need to be addressed in the event that Article 50 is triggered.

These include: maintaining single market access; enabling solicitors to continue to practise across the EU; maintaining financial services passporting arrangements; ensuring the mutual recognition of judgments; maintaining extradition arrangements including the European Arrest Warrant; and maintaining England and Wales as the jurisdiction of choice, and the use of English and Welsh law across the globe.

The prospect of separation of the SRA and Law Society – along with other legal regulators from their representative bodies – was raised by the Treasury last year, with a consultation expected to be published this summer.

Dixon disagreed with her SRA counterpart Paul Philip during the evidence session over which body should ‘own’ professional standards, legal education and entry into the profession, and the awarding of the professional title of solicitor.

Practising fees to be reduced by 10%

Solicitors are in line for a near 10 per cent cut in their practising certificate fees, the profession’s joint governing bodies revealed on Friday.

 

“We have reduced the cost of our work very significantly since 2014 and we are committed to further reduction,” said Paul Philip, chief executive of the Solicitors Regulation Authority. “This underpins our wider reform programme, reducing bureaucracy and costs and helping to address the affordability and accessibility of legal services for the public.”

The setting of the practising certificate fee is wrapped up in the highly political relationship between the authority and the Law Society. The latter technically is the front line regulator but it is obliged by legislation to delegate all practical responsibility for regulation to the SRA.

It is understood that senior figures at the regulator are becoming increasingly frustrated for having to set a fee that also takes into account funding for the society’s representation and lobbying work.

The proposed 9 per cent cut to the next fee will go to a three-week consultation. A source at the regulator acknowledged that it would be extremely unlikely that any practising solicitor would object to the cut – however, plenty might suggest that the reduction should be larger.